Effective Date: July 12, 2024
Welcome to Biz Rocket AI ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, bizrocket-ai.com, use our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request information, schedule a consultation, purchase services, or communicate with us, we may collect:
Name / Business name / Email address / Phone number / Business address /Billing information
Payment information (processed through our payment providers) / Any information you voluntarily provide / Automatically Collected Information
When you visit our website, we may automatically collect:
IP address / Browser type / Device type / Operating system / Pages viewed / Time spent on pages / Referral source / Website usage data
This information helps us improve our website and services.
2. How We Use Your Information
We use your information to:
Provide our services / Respond to inquiries / Schedule consultations / Process payments
Create and manage customer accounts within our internal systems / Deliver AI automation, chatbot, CRM, marketing, and website services
Improve our website / Communicate updates regarding services / Send invoices and receipts / Send appointment reminders
Provide customer support / Prevent fraud and abuse / Comply with legal obligations
3. SMS Communications
If you provide your phone number, you consent to receive text messages related to:
Appointment reminders / Project updates / Customer support / Marketing communications (where permitted)
Message frequency varies. / Standard message and data rates may apply.
You may opt out at any time by replying:
STOP
You may request assistance by replying:
HELP
Your consent to receive SMS messages is not a condition of purchasing our services.
4. Email Communications
We may send emails regarding:
Project updates / Service announcements / Marketing offers / Educational content / Invoices / Customer support
You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.
5. AI-Powered Services
Biz Rocket AI provides AI-powered business automation services including, but not limited to:
AI chatbots / AI voice assistants / Automated customer communications / CRM automation /
Marketing automation / Appointment scheduling
While we strive for accuracy, AI-generated responses may occasionally contain errors or produce unexpected results.
Clients are responsible for reviewing AI-generated content before relying on it for business decisions.
We do not guarantee that AI-generated content will always be accurate, complete, or suitable for every situation.
6. Payment Information
Payments are processed through secure third-party payment processors.
Biz Rocket AI does not store complete payment card information on our servers.
7. Third-Party Services
We may use trusted third-party service providers, including platforms that support our business operations, such as:
CRM software / Website hosting providers / Email marketing providers / SMS messaging providers
Payment processors / Analytics providers / Advertising platforms / Cloud storage providers
These providers may process information solely for the purpose of providing services on our behalf.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website performance / Remember user preferences / Analyze traffic /
Improve user experience / Measure marketing effectiveness
You can control cookies through your browser settings.
Disabling cookies may affect certain website functionality.
9. Advertising and Analytics
We may use analytics and advertising tools, including services such as:
Google Analytics / Meta Pixel
Other advertising or analytics platforms
These services may collect information regarding your interaction with our website to help us improve our marketing and services.
10. Sharing of Information
We do not sell your personal information.
We may share information with:
Payment processors / Technology providers / Marketing service providers
Legal authorities when required by law / Contractors working on your projects
Information is shared only as reasonably necessary to provide our services or comply with legal obligations.
11. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no method of electronic storage or internet transmission is completely secure.
Accordingly, we cannot guarantee absolute security.
12. Data Retention
We retain information only as long as reasonably necessary to:
Provide services / Comply with legal obligations / Resolve disputes / Enforce agreements
When information is no longer needed, it will be securely deleted or anonymized where appropriate.
13. Children's Privacy
Our services are intended for business owners and individuals who are at least 18 years old.
We do not knowingly collect information from children under 13 years of age.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
14. California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy laws, including the right to request information about the personal information we collect, use, or disclose, subject to applicable legal exceptions.
To exercise any applicable rights, contact us using the information below.
15. Your Choices
You may:
Request access to your information
Request correction of inaccurate information
Request deletion of information where applicable
Opt out of marketing emails
Opt out of SMS communications by replying STOP
Contact us regarding privacy concerns
16. External Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of any third-party sites they visit.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted on this page.
Your continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.
18. Contact Information
If you have questions regarding this Privacy Policy, you may contact us:
Biz Rocket AI
Menifee, California
Email: [email protected]
Website: bizrocket-ai.com